What materials are the mugs made of?

We made our mugs using high-quality ceramic material.
Can I customize a mug with my own design or message?

We do not offer custom printing services for our mugs.
How do I care for my mug?

Always follow the care instructions provided on the packaging.

All of our mugs are dishwasher safe. Most are also microwave safe, unless they feature gold detailing or the packaging indicates otherwise. When in doubt, check the label for specific guidance.
How are the mugs packaged for shipping?

Our mugs are packaged in a sturdy box with foam to prevent any damage during transport.
What is your return policy for mugs?

We accept returns for mugs damaged upon arrival or if there is a printing error. Please, don't hesitate to contact our customer service within 30 days of receiving your order.
How can I track my order?

After your order ships, we will send you a shipping confirmation email with a tracking number. You can track your order using this number on our website.
Do you offer international shipping?

At this time, we ship only within the United States.
How long does it take for my order to arrive?

Orders are processed within 1 business day and typically arrive in 2–5 days.

Please note: We currently ship only within the United States.
Can I order mugs in bulk for a special event or as corporate gifts?

Yes, we offer bulk order discounts for mugs, don't hesitate to contact us for more information (support@gifffted.com)

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@gifffted.com